As an exception, vouchers issued during the COVID-19 situation are valid for bookings made through 31 de dezembro de 2021, for travel by 30 de novembro de 2022. For more information, please click here.
Delta Vacations Change and Cancellation Policies
MULTAS DE CANCELAMENTO/ALTERAÇÃOTODAS AS TAXAS INDICADAS SÃO POR PESSOA
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TIPO DE RESERVA E COMPONENTES |
31 DIAS OU MAIS ANTES DO EMBARQUE |
11 a 30 dias antes do embarque |
4 a 10 dias antes do embarque |
0 a 3 dias antes do embarque |
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TARIFA AÉREA |
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APENAS RESERVAS DE VOO/HOTEL E HOTEL |
HOTEL*
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TODOS OS HOTÉIS (EXCETO OS LISTADOS ABAIXO) |
Sem multa |
100 USD – Todos os destinos |
200 USD – EUA
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Não reembolsável |
SANDALS RESORTS |
Sem multa |
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BEACHES RESORTS & GRAND PINEAPPLE RESORTS |
Sem multa |
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HOTEL*
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TODOS OS HOTÉIS (EXCETO OS LISTADOS ABAIXO) |
USD 50 |
100 USD – Todos os destinos |
200 USD – EUA
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Não reembolsável |
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SANDALS RESORTS |
USD 50 |
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BEACHES RESORTS & GRAND PINEAPPLE RESORTS |
USD 50 |
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OUTROS ITENS REEMBOLSÁVEIS (CARROS, PASSEIOS ETC.) |
Sem multa |
Não reembolsável |
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OUTROS ITENS NÃO REEMBOLSÁVEIS E PLANOS DE PROTEÇÃO DE VIAGEM |
Não reembolsável |
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Cancellation & Change Policy Terms & Conditions
- For travel packages canceled or changed at least ten days prior to departure, the customer will receive a travel certificate for the airfare and other nonrefundable items, less any applicable cancellation or changes fees.
- The ticketing airline’s policy applies regarding eligibility to request a refund of the airfare back to the original form of payment. Any fully refundable portions of the package price paid will be refunded back to the original form of payment upon request.
- For travel packages canceled within ten days of departure, the customer will receive a travel certificate for the price of the package price paid, less any applicable cancellation or change fees.
TARIFA AÉREA
- Change fees have been eliminated permanently for Delta tickets purchased for travel from North America to all destinations worldwide, excluding Basic Economy fares.
- Delta has also extended its existing waiver of change fees for all tickets purchased through 30 de março de 2021, for travel at any time to anywhere. For tickets issued by air carriers other than Delta, change fees will vary based on airfare rules.
*HOTEL
A $50 deposit will be charged per land-only booking, and will be forfeited in the event of a booking cancellation; modifications to a booking will not result in an additional deposit.
- Algumas tarifas de hotel podem ser não reembolsáveis.
- 4 or more days prior to departure
- Customers may change to a different hotel or change rooms within the same hotel, and the change fee will be waived if the change results in additional hotel revenue being collected.
- Se a alteração NÃO resultar em cobrança adicional do hotel, as taxas acima serão aplicadas.
- 0 a 3 dias antes do embarque
- Customer may change room categories within the same hotel, and the change fee will be waived if the change results in additional hotel revenue being collected.
- Os clientes podem optar por mudar para um hotel diferente, no entanto, a parte do hotel não é reembolsável, e o cliente é responsável pelas tarifas aplicáveis para o novo hotel.
- Exemplos de “outros itens não reembolsáveis” incluem bilhetes de trem, ingressos para eventos ou shows, passes para parques temáticos etc.
1Refund = total cost of booking, less fees and nonrefundable services.
2Miles used as payment are refunded as a voucher.
Regras e restrições
- Taxas adicionais (taxas de embarque, combustível, sobretaxas etc.) podem ser cobradas devido a mudanças nos regulamentos e políticas.
- Ao comprar, você concorda em receber e-mails relacionados com sua viagem com a Delta Vacations®.
Booking Policies and Payment Information
CONSIDERAÇÕES SOBRE RESERVAS:
The following types of vacation packages are not currently available via this website due to their complexity or special requirements:
- Reservas que incluem estadias em mais de uma cidade.
- Reservas no Havaí que incluem estadias em mais de uma ilha.
- Reservas de esqui.
- Children under the age of two traveling within the 50 U.S. with a parent or with an adult 18 years of age and older can travel on the adult's lap free of charge and can be added to your reservation by contacting us at 1-800-800-1504 once you complete your booking online. Se houver duas ou mais crianças com menos de dois anos viajando com o mesmo adulto, apenas uma das crianças pode viajar como criança de colo. É preciso comprar assento para quaisquer outras crianças adicionais. Children under the age of two traveling internationally without a seat (a lap child) are required to purchase a ticket at 10% of the adult base fare, plus applicable taxes and fees. Independentemente do seu destino, ao fazer sua reserva, você deve informar que está viajando com um bebê.
- Upgrades to first class.
- Reservations that require handicap or other special needs requests.
- A reservation with more than 4 rooms/suites/villas, or with more than 9 people, including no more than 4 children.
- Reservations that include an escorted tour.
Para reservar férias para qualquer um dos itens acima, ligue para Delta Vacations® em 1-800-800-1504. For ski reservations, visit our website or call 1-800-754-8599.
Observação: Delta Vacations does not accept unaccompanied minors under the age of 15.
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