*California hotels are subject to a different cancellation policy. Hotels in California can be cancelled without penalty for at least 24 hours after the reservation is confirmed, if the reservation is made 72 hours or more before the time of check-in.

**At Beaches Resorts, if the number of guests is reduced (regardless of age) in a room there will be a charge. If due to arrive within 15-30 days, the charge will be 50% of the purchase price for the individual(s) that cancel, or if due to arrive within 14 days the charge will be 100% of the purchase price for the individual(s) that cancel.

*** Passengers will be eligible for additional flexibility for cancellations and refunds due to (i) schedule changes in U.S. originating and U.S. departing flights that result in arrival or departure 3+ hours earlier or arrival 3+ hours after your originally scheduled time for domestic flights, or 6+ hours for international flights, (ii) flight cancellations, (iii) flight number changes, (iv) downgrades to a lower class of service, (v) changes in origin or destination airports, (vi) an increase in the number of connection points, and (vii) a change in the accessibility of the aircraft. Starting 28 de outubro de 2024, if you experience one of these events, you are eligible for a refund of the unflown portion of your ticket and any pre-paid seat upgrade or preferred seat, and can cancel or change your vacation package by messaging us or contacting a Delta Vacations specialist at 1-800-800-1504. The nonflight portion of your booking will remain subject to the cancellation and refund policy in the table above.

Cancellation & Change Policy Terms & Conditions

• Less than 31 days from departure: Travelers who cancel a trip will receive a credit in the form of a Delta Vacations travel certificate equal to the amount paid, less any applicable cancellation fees and nonrefundable components.
• More than 31 days from departure: If a traveler cancels a trip 31 or more days before departure that traveler will receive:
  (i) a credit in the form of a Delta Vacations travel certificate equal to the required deposit amount minus any cancellation fees and nonrefundable components, and
  (ii) a refund to the original form of payment for the amount paid in excess of the minimum required deposit.
• Refund order of operations: In the event of a refund pursuant to Delta Vacation's policy for changes or cancellations where multiple forms of payment were used and a refund to original form of payment is due, Delta Vacations will refund in the following payment order::
  1. First, to any airline credit applied to the airfare portion of the package (such as Delta-issued Transportation Credit Vouchers, Electronic Credit Voucher, Miscellaneous Charge Order, Delta Transportation Vouchers, and Electronic Denied Compensation Credit);
  2. Second, to any debit or credit cards or BNPLBuy Now Pay Later payments, in the order the payment was processed and accepted;
  3. Third, any miles back to the corresponding SkyMiles account, based on the blended average redemption rate of all miles payments;
  4. Fourth, any Delta Gift Cards;
  5. Fifth, to Delta Vacations’ vouchers
• Regardless of cancellation timing, if a refund is due to a Delta Vacations travel certificate, any such credit will be refunded to the original Delta Vacations travel certificate, less applicable cancellation fees and other nonrefundable components, and will be subject to the original travel certificate expiration date. In the event the original certificate has expired, no refund will be processed. Otherwise, Delta Vacations certificates will have an expiration date one year from the issue date.
• All travel certificates issued are name-specific and only valid for the applicable traveler(s) cancelled.
• In the event of a partial cancellation of less than the entire booking party, the per person price of the package may be recalculated to reflect the updated number of travelers, which could result in a higher per person rate for the remaining travelers of the package. In that case, the amount refunded may not be proportional to the original per person price.
• Exemplos de “outros itens não reembolsáveis” incluem bilhetes de trem, ingressos para eventos ou shows, passes para parques temáticos etc.

Tarifa aérea

• No change fees apply for Delta marketed and operated tickets purchased for travel from the U.S. to all destinations worldwide, excluding Basic Economy fares and nonrefundable tickets. If the change results in ticket being exchanged for another ticket in a lower value, the credit will be refunded in the form of Delta Vacations travel certificate subject to a one-year expiration date. For tickets issued by air carriers other than Delta (i.e., tickets with code 006), change fees will vary based on airfare rules.
• In the event of a traveler no-show for a flight or in the event of a cancellation occurring after the flight departure time, the traveler will lose any remaining value of the booking.
• Passengers will be eligible for additional flexibility for cancellations and refunds due to (i) schedule changes in U.S. originating and U.S. departing flights that result in arrival or departure 3+ hours earlier or arrival 3+ hours after your originally scheduled time for domestic flights, or 6+ hours for international flights, (ii) flight cancellations, (iii) flight number changes, (iv) downgrades to a lower class of service, (v) changes in origin or destination airports, (vi) an increase in the number of connection points, and (vii) a change in the accessibility of the aircraft. Starting 28 de outubro de 2024, if you experience one of these events, you are eligible for a refund of the unflown portion of your ticket and any pre-paid seat upgrade or preferred seat, and can cancel or change your vacation package by contacting a Delta Vacations specialist at 1-800-800-1504 or message us. Note that the nonflight portion of your booking will remain subject to the cancellation and refund policy in the table above.

Hotel

• A $50 nonrefundable deposit will be charged per person for booking without airfare, and will be forfeited in the event of a booking cancellation. Modifications to a booking will not result in an additional deposit.
• Some hotels are nonrefundable; please refer to the chart above and review the specific details of your booking.
• You acknowledge that the hotel reservation may be made by Travelscape, LLC.

*At Beaches Resorts, if the number of guests is reduced (regardless of age) in a room there will be a charge. If due to arrive within 15-30 days, the charge will be 50% of the purchase price for the individual(s) that cancel, or if due to arrive within 14 days the charge will be 100% of the purchase price for the individual(s) that cancel.

^Includes the following Outrigger Resorts and Hotels properties:

• Oahu: Regency on Beachwalk Waikiki by OUTRIGGER; Waikiki Shore by OUTRIGGER – Condominium
• Maui: Honua Kai Resort & Spa - Condominium; Napili Shores Maui by OUTRIGGER - Condominium; Palms at Wailea Maui - Condominium; Royal Kahana Maui by OUTRIGGER - Condominium; The Kapalua Villas – Condominium
• Island of Hawaii: Fairway Villas Waikoloa by OUTRIGGER - Condominium; Royal Sea Cliff Kona by OUTRIGGER – Condominium

Hotel Changes: four or more days prior to departure

• Customers may change to a different hotel or change rooms within the same hotel, subject to availability, and the change fee will be waived if the change results in additional hotel revenue being collected.
• If the change does NOT result in an increase in hotel price, the fees above will apply.
• Nonrefundable (NR) hotel fees (which includes Sandals Resorts, Beaches Resorts, All Tahiti Hotel/Resorts, OUTRIGGER Condominiums, and any other hotel otherwise listed as nonrefundable at purchase) cannot be waived, even when the change results in an increase in the hotel price.

Hotel changes: three or fewer days prior to departure

• Customers may change room categories within the same hotel, subject to availability, and the change fee will be waived if the change results an increase in the hotel price.
• Customers may choose to change to a different hotel, subject to availability. However, the hotel portion is nonrefundable, and customer is responsible for applicable rates for the new hotel.
• Exemplos de “outros itens não reembolsáveis” incluem bilhetes de trem, ingressos para eventos ou shows, passes para parques temáticos etc.

Termos e condições de reserva da Delta Vacations®

Informações gerais

• Todos os preços cotados estão em dólares americanos e são confirmados no momento da reserva.
• Prices include charges for planning, servicing and operating packages and are subject to change without notice.
• Os preços NÃO incluem o seguinte: passport and visa fees as required by arrival destination; some foreign departure taxes and other government-imposed charges; and MAY NOT include porterage, gratuities, resort fees, energy surcharges.
• Delta Vacations is not responsible for personal injury or property damage caused by any negligent act or commission by the air carrier, hotel, or other suppliers of any of the services being offered in connection with this trip, unless there is negligence on our part. No entanto, em nenhum caso, nenhuma parte será responsável por danos consequentes. Os representantes da Delta Vacations® podem ser funcionários da Delta Vacations® ou de terceiros. A Delta Vacations® reserva-se o direito de substituir acomodações devido a circunstâncias além de nosso controle.
• A Delta Vacations® não se responsabilizará pela perda ou dano à bagagem ou a pertences enquanto estiver sob custódia de qualquer companhia aérea, empresa de ônibus ou hotel.
• As companhias aéreas têm franquias de bagagem específicas. É responsabilidade do passageiro cumprir essas franquias, ou cobranças de excesso de bagagem/bagagem com peso excessivo podem ser aplicadas e serão coletadas no balcão de passagens do aeroporto de embarque.
• As companhias aéreas têm diversas políticas de taxa de bagagem. View details on luggage fees by carrier.
• Ao comprar, você concorda em receber e-mails relacionados com sua viagem com a Delta Vacations®.
• SkyMiles^® account numbers must be applied to your booking prior to departure.
• Passageiros que voam com prêmios SkyMiles não receberão crédito de milhagem e são não elegíveis para milhas de bônus.
• A Delta Vacations® reserva-se o direito de variar as inclusões de pacotes, itinerários, opções e hotéis (em alguns casos, se necessário).
• Uma vez que o pagamento seja aplicado, as taxas de cancelamento e/ou alteração aplicáveis serão avaliadas; algumas podem não ser reembolsáveis.
• Taxas adicionais (taxas de embarque, combustível, sobretaxas etc.) podem ser cobradas devido a mudanças nos regulamentos e políticas.
• Alterações de nome feitas em reservas confirmadas de aluguel de carros podem resultar em uma alteração de preço para o preço disponível no momento.

Identificação de viagem

• Passengers 18 years of age or older are required to present one form of government-issued photo ID (such as a valid driver's license, and beginning 07 de maio de 2025, the license must be a REAL ID compliant driver's license), opens in a new window or two forms of non-photo identification, one of which must be state federal agency-issued (such as a U.S. Social Security card), before boarding a flight. Failure to present positive identification can result in denied boarding and no refunds will be granted.
• Prova de cidadania: Para entrar ou retornar de um país estrangeiro, todos os passageiros devem apresentar a documentação apropriada. Cada país, incluindo os EUA, tem requisitos diferentes, os quais estão sujeitos a alterações a qualquer momento. É responsabilidade dos passageiros ter a documentação correta. For up-to-date entry requirements, see Help/FAQs. Cidadãos fora dos EUA também são obrigados a verificar os requisitos de documentação adequados.
• For certain countries, a notaried consent from both parents or legal guardians) is required for children younger than 18 years old traveing alone, with one parent, or in someone else's custody; or a notarized birth certificane showing only one parent, a parent's death certificate, or a court onder of child custody MAY also be permissible. Passengers are required to check for proper documentation requirements Minors traveling alone must be met by an adult.
• Heath Requirements: You are responsible for complying with the health requirements of the countries you intend to wish. Verifique com seu médico quaisquer imunizações que possam ser recomendadas ou necessárias.

OBS.: A Delta Vacations® não é responsável pela não apresentação da documentação adequada. Ineorrect documentation could result in denied entry and forfeiture of all monies paid.

Transporte aéreo

• A Delta Vacations® deve emitir todos os bilhetes aéreos.
• As tarifas aéreas são garantidas mediante o recebimento do pagamento integral.
• Restrições se aplicam a menores desacompanhados. Please contact Delta Vacations reservations for further information.
• FAA regulations require that a separate seat be purchased for a child 2 years of age or older; a lap -heid child younger than 2 years old does require a purchased ticket for travel outside U.S. an 10% of the adult base fare, plus applicable taxes and fees.
  • Podem ser necessários certificados de nascimento no check-in como comprovação de idade.
  • Passageiros a partir de 15 anos podem viajar legalmente com uma criança no colo.
  • É permitida apenas uma criança com menos de 2 anos por passageiro.

Transferências de hotel/voo
If airfare was not purchased through us, and this vacation includes airport/hotel transfers, we must be advised of the fight numbers, fight arrival and departure times, and dates of travel, in order to arrange and provide your transfers. Não fazer isso resultará em perda de transferências e nenhum reembolso será concedido.

Acomodações e atividades do hotel

• Delta Vacations cannot guarantee fulfilment of special arrangements or requests, such as adjoining rooms, special bed configurations or nonsmoking room.
• Handicap accessibility varies widely between hotels in international destinations; although listed an handicap accessible, it may not be ADA (Americans with Disabilities Act) compliant. Para obter informações específicas sobre a acessibilidade de um hotel e seus quartos, entre em contato com a Delta Vacations®.
• Os quartos com acessibilidade para deficientes são oferecidos apenas mediante solicitação, com base na disponibilidade.
• Opções de turismo, entretenimento e/ou transporte não podem ser compradas separadamente.

Informações sobre aluguel de carros

• Each rental day is based on a 24 hour rental period beginning at the time you pick up your car.
• Drivers must have a valid driver's license held for at least one year, and be at least 25 vears old.
• Alguns países ou categorias de veículos também podem estipular um limite de idade mínimo ou máximo.
• A identificação do passaporte pode ser necessária no momento da retirada do carro em destinos internacionais.
• Taxas não incluídas no momento da reserva incluem: Collision Damage Waiver, Personal Accident Insurance, Theft Protection Coverage, gasoline, applicable taxes for optional services, local taxes, airport service charges, additional driver charges and drop-of charges.
• Na entrega do seu carro, você deverá deixar um cartão de crédito para cobrir a franquia do seguro.
• Taxas adicionais podem ser aplicadas e variam de acordo com o país.
• Car rental companies or tour operators will not make partial refunds on unused services or apply any portion of the rental to charges for gasoline, insurance or damages

Políticas de pagamento

POLÍTICA DE PAGAMENTO PADRÃO

• Para reservas para viagens dentro de 30 dias: é necessário o pagamento integral quando a reserva for confirmada.
• Domestic (US50) and Latin America Destinations: Para reservas para viagens após 41 dias: o pagamento pode ser aplicado como depósito e pagamento final. Para reservas para viagens entre 31 e 40 dias do embarque: deposits are not permitted - full payment is required with 24 hours of booking.
• All other Destinations: Para reservas para viagens após 31 dias: o pagamento pode ser aplicado como depósito e pagamento final. All payment information is required at the time of reservation; however, only the deposit will be charged upon confirmation of reservation; final payment will be charged 31 days prior to departure.
• We accept the following forms of payment:
  • American Express, Visa, MasterCard, Discover, e Diner's Club, incluindo Carte Blanche 
  • Milhas da sua conta SkyMiles
  • Certificados de viagem ou vales-presente da Delta Vacations®
  • Brindes eletrônicos e vales-presente da Delta Air Lines
  • Transportation Credit Vouchers (TV) issued by Delta Air Lines®, Electronic Credit Vouchers (ECV/E-TCV), Miscellaneous Charge Orders (MCO) or Electronic Denied Compensation Credits are accepted as forms of payment toward the flight portion of a Delta Vacations package, as long as travel begins on or before one year from the issue date and in accordance with terms and conditions on the certificate/voucher. Você terá as seguintes opções de pagamento:
    • If Hold for 24 Hours is allowed, select that option, and call 1-800-800-1504 to confirm your reservation and apply payment.
    • If Hold for 24 Hours is not allowed, select Purchase Now, and call 1-800-800-1504 immediately to apply your travel certificate and receive credit.
• In the event of a refund pursuant to Delta Vacation's policy for changes or cancellations where multiple forms of payment were used and a refund to original form of payment is due, Delta Vacations will refund in the following payment order:
  • First, to any airline credit applied to the airfare portion of the package (such as Delta-issued Transportation Credit Vouchers, Electronic Credit Voucher, Miscellaneous Charge Order, Delta Transportation Vouchers, and Electronic Denied Compensation Credit);
  • Second, to any debit or credit cards or Buy Now Pay Later payments, in the order the payment was processed and accepted;
  • Third, any miles back to the corresponding SkyMiles account, based on the blended average redemption rate of all miles payments;
  • Fourth, any Delta Gift Cards; and Fifth, to Delta Vacations' travel certificates

POLÍTICA DE CANCELAMENTO E ALTERAÇÃO
Fees may apply for changes or cancellations. Learn more about the Delta Vacations change and cancellation policy.

Regras e restrições

• Taxas adicionais (taxas de embarque, combustível, sobretaxas etc.) podem ser cobradas devido a mudanças nos regulamentos e políticas.
• By purchasing, you agree to receive e-mails related to your trip with Delta Vacations.

Políticas de reserva
CONSIDERAÇÕES SOBRE RESERVAS:
Os seguintes tipos de pacotes de férias não estão disponíveis neste website, devido à complexidade ou a requisitos especiais:

• Reservas que incluem estadias em mais de uma cidade.
• Hawaii reservations that include stays on more than one island.
• Children younger than two years old, traveling within the U.S., with a parent or with an adult 18 years of age and older, can travel on the adult's lap free of charge, and can be added to your reservation by contacting us at 1-800-800-1504 once you complete your booking online. Se houver duas ou mais crianças com menos de dois anos viajando com o mesmo adulto, apenas uma das crianças poderá viajar como criança de colo. É preciso comprar assento para quaisquer outras crianças adicionais. Crianças com menos de dois anos viajando internacionalmente sem assento (criança de colo) devem comprar um bilhete a 10% da tarifa básica para adultos, mais impostos e taxas aplicáveis. Independentemente do seu destino, ao fazer sua reserva, você deve informar que está viajando com um bebê.
• Upgrades to fare class after purchase
• Reservations that require handicap or other special needs requests
• A reservation with more than 4 rooms/suites/villas, or with more than 9 people, including more than 4 children
• Reservations that include an escorted tour

Para reservar férias para qualquer um dos itens acima, ligue para Delta Vacations® em 1-800-800-1504.

Observação: A Delta Vacations® não aceita menores desacompanhados com menos de 15 anos.

Informações para pagamento
O pagamento de todas as reservas da Delta Vacations® deve ser feito em dólares americanos, usando um cartão de crédito ou milhas de uma conta SkyMiles. O endereço de cobrança do seu cartão de crédito (American Express, Mastercard, Visa, Discover e Diners Club incluindo Carte Blanche) ou a conta SkyMiles deve estar nos EUA ou no Canadá. As seguintes opções de pagamento estão disponíveis:

• For reservations for travel within 30 days: é necessário o pagamento integral quando a reserva for confirmada.
• Domestic (US50) and Latin America Destinations: Para reservas para viagens após 41 dias: o pagamento pode ser aplicado como depósito e pagamento final. Para reservas para viagens entre 31 e 40 dias do embarque: deposits are not permitted - full payment is required with 24 hours of booking.
• All other Destinations: Para reservas para viagens após 31 dias: pagamento deve ser aplicado como depósito e pagamento final. Todas as informações de pagamento são necessárias no momento da reserva; no entanto, apenas o depósito será cobrado mediante confirmação da reserva; o pagamento final será cobrado 30 dias antes do embarque.

Além disso, se você estiver usando um bilhete aéreo da Delta Vacations® emitido anteriormente, vouchers ou certificados emitidos pela Delta, como o Voucher de Crédito de Transporte (TCV), Voucher de Crédito Eletrônico (ECV/E-TCV), Ordem de Cobrança Diversos (MCO) ou Crédito de Compensação Eletrônica Negado, entre em contato com seu consultor de viagens ou:

• Ligue para a Delta Vacations® em 1-800-800-1504 para fazer sua reserva e indique que está usando uma dessas opções emitidas pela Delta como forma de pagamento. (Estes não podem ser resgatados pelo website.) If these methods of payment are used, they must be the first form of payment on the booking and would be the first refunded in accordance with to our Change and Cancellation Policy.
• Provide the reference number, certificate number and/or redemption code at the time of reservation (for
  electronic versions).
• Envie o documento impresso original para a Delta Vacations® dentro de cinco dias após a reserva (para versões de documentos impressos); documentos recebidos após o quinto (5.º) dia não podem ser aceitos e serão devolvidos ao cliente.