As an exception, travel certificates issued during the COVID-19 situation are valid for bookings made through December 31, 2023, for travel throughout 2024. For more information, please click here.

Delta Vacations Change & Cancellation Policies

MULTAS DE CANCELAMENTO/ALTERAÇÃO

TODAS AS TAXAS INDICADAS SÃO POR PESSOA
TIPO DE RESERVA E COMPONENTES
31 DIAS OU MAIS ANTES DO EMBARQUE
11 a 30 dias antes do embarque
4 a 10 dias antes do embarque
0 a 3 dias antes do embarque
TARIFA AÉREA
      
  • Air cancellation fees will be waived for bookings made through 31 de dezembro de 2022. Cancellation made after flight departure lose full value.
APENAS RESERVAS DE VOO/HOTEL E HOTEL
HOTEL*
(COM AÉREO)
TODOS OS HOTÉIS (EXCETO OS LISTADOS ABAIXO)
Sem multa
100 USD – Todos os destinos
200 USD – EUA
e Canadá 400 USD – Todos os outros destinos
Não reembolsável
SANDALS RESORTS
Sem multa
  • Cancelamentos em 30 dias ou menos antes da chegada não serão reembolsáveis.
BEACHES RESORTS & GRAND PINEAPPLE RESORTS
Sem multa
  • Cancelamentos em 30 dias ou menos antes da chegada não serão reembolsáveis.
  • In addition, at Beaches Resorts, if the number of guests is reduced (regardless of age) in a room, there will be a charge of:
    • Due to arrive within 15-30 days -- 50% of the additional guest's purchase price for the individual that cancels or;
    • Due to arrive within 14 days -- 100% of the additional guest's purchase price for the individual that cancels.
HOTEL*
(SEM AÉREO)
TODOS OS HOTÉIS (EXCETO OS LISTADOS ABAIXO)
USD 50
100 USD – Todos os destinos
200 USD – EUA
e Canadá 400 USD – Todos os outros destinos
Não reembolsável
SANDALS RESORTS
USD 50
  • Cancelamentos em 30 dias ou menos antes da chegada não serão reembolsáveis.
BEACHES RESORTS & GRAND PINEAPPLE RESORTS
USD 50
  • Cancelamentos em 30 dias ou menos antes da chegada não serão reembolsáveis
  • A taxa de revisão se aplica se o número de pessoas (adulto ou criança) presentes for menor:
    º 15 a 30 dias antes da chegada – 200 USD por pessoa
    º 41 dias ou menos antes da chegada – 25% por pessoa cancelada ou 750 USD (o que for menor)
OUTROS ITENS REEMBOLSÁVEIS (CARROS, PASSEIOS ETC.)
 
Sem multa
Não reembolsável
OUTROS ITENS NÃO REEMBOLSÁVEIS E PLANOS DE PROTEÇÃO DE VIAGEM
 
Nonrefundable, some exceptions may apply to the Travel Protection Plan Part B policy.

Cancellation & Change Policy Terms & Conditions 

  • Effective 20 de abril de 2022, all airfare cancellation fees are waived for travel booked 01 de maio de 2021 through 31 de dezembro de 2022.
  • For travel booked 01 de maio de 2021, through 31 de dezembro de 2022, travelers will receive a credit in the form of a Delta Vacations travel certificate for the residual package cost if canceled, including airfare cancellation fees. Credits for non-refundable components will not be issued, and other non-air fees may still apply. The travel certificate will be sent to your email address within 6-8 weeks and can be used toward booking your next flight + hotel vacation by 31 de dezembro de 2023, for travel through 2024.
  • For any customer who booked and canceled travel between 01 de maio de 2021 and 19 de abril de 2022, who prefer their original form of payment refunded per our previous cancellation policy, it will be minus all airfare cancellation fees, which will be deducted from the amount refunded. Please call our vacation experts at 1-800-800-1504.

Tarifa aérea

  • Change fees have been eliminated permanently for Delta tickets purchased for travel from North America to all destinations worldwide, excluding Basic Economy fares. For tickets issued by air carriers other than Delta, change fees will vary based on airfare rules.

*HOTEL

A $50 deposit will be charged per land-only booking, and will be forfeited in the event of a booking cancellation; modifications to a booking will not result in an additional deposit.

  • Some hotel rates may not be nonrefundable. Você reconhece que a reserva pode ser feita pela Travelscape, LLC.
  • 4 or more days prior to departure
    • Customers may change to a different hotel or change rooms within the same hotel, subject to availability, and the change fee will be waived if the change results in additional hotel revenue being collected.
    • Se a alteração NÃO resultar em cobrança adicional do hotel, as taxas acima serão aplicadas.
  • 0 a 3 dias antes do embarque
    • Customers may change room categories within the same hotel, subject to availability, and the change fee will be waived if the change results in additional hotel revenue being collected.
    • Customers may choose to change to a different hotel, subject to availability. However, the hotel portion is nonrefundable, and customer is responsible for applicable rates for the new hotel.
    • Exemplos de “outros itens não reembolsáveis” incluem bilhetes de trem, ingressos para eventos ou shows, passes para parques temáticos etc.

1Refund = total cost of booking, less fees and nonrefundable services.
2Miles used as payment are refunded as a voucher.

Regras e restrições

  • Taxas adicionais (taxas de embarque, combustível, sobretaxas etc.) podem ser cobradas devido a mudanças nos regulamentos e políticas.
  • Ao comprar, você concorda em receber e-mails relacionados com sua viagem com a Delta Vacations®.

Políticas de reserva

CONSIDERAÇÕES SOBRE RESERVAS:

The following types of vacation packages are not currently available via this web site due to their complexity or special requirements:

  • Reservas que incluem estadias em mais de uma cidade.
  • Reservas no Havaí que incluem estadias em mais de uma ilha.
  • Children under the age of two traveling within the 50 U.S. with a parent or with an adult 18 years of age and older can travel on the adult's lap free of charge and can be added to your reservation by contacting us at 1-800-800-1504 once you complete your booking online. Se houver duas ou mais crianças com menos de dois anos viajando com o mesmo adulto, apenas uma das crianças pode viajar como criança de colo. É preciso comprar assento para quaisquer outras crianças adicionais. Children under the age of two traveling internationally without a seat (a lap child) are required to purchase a ticket at 10% of the adult base fare, plus applicable taxes and fees. Independentemente do seu destino, ao fazer sua reserva, você deve informar que está viajando com um bebê.
  • Upgrades to first class.
  • Reservations that require handicap or other special needs requests.
  • A reservation with more than 4 rooms/suites/villas, or with more than 9 people, including no more than 4 children.
  • Reservations that include an escorted tour.

To reserve a vacation for any of the above, please call our vacation experts at 1-800-800-1504.

Observação: Delta Vacations does not accept unaccompanied minors under the age of 15.

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