FAQS SOBRE COMPARTILHAR MILHAS

FAQs sobre compartilhar milhas 

Lamentamos, você não pode mais registrar-se no programa SkyMiles Asia Share Miles ou adicionar membros na sua conta Compartilhar milhas. Se for um associado atual, você pode continuar a usar o programa até o término da sua assinatura. Use o botão Compartilhar agora para acessar a página de transferência.

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  • What is Share Miles?

    The Share Miles program allows a SkyMiles member to sign up to four (4) SkyMiles members into their Share Miles network for a fee. A share miles network is valid for one (1) year. Once the fee is paid, the Primary network holder can move miles to and from their Designees' accounts at no additional charge. There is no limit to the number of times that miles can be transferred, or the number of miles that can be transferred during the year. The fee for this program is $200 USD initially, which includes one Designee, and then $100 USD for each additional Designee thereafter. A maximum of four (4) Designees are allowed in each network. A valid American Express, Visa®, MasterCard, Diners Club, or JCB credit card that has a billing address in Asia Pacific is acceptable for payment.

     

  • How Long Is My Share Miles Network Valid?

    Share Miles networks are valid for one (1) year from the date of creation and can be renewed annually.  

     

  • Does My Share Miles Network Need To Be The Same Each Year?

    No. Each year, you can create a new Share Miles network with up to four (4) new Designees if you would like.

     

     

  • Who Can Participate In Share Miles?

    SkyMiles members with a mailing address in Asia assigned to their SkyMiles account can participate in this program.

  • Do I Need To Sign Up Four (4) Designees Initially When I Create My Network?

    No. When you create your network, you pay $200 USD which covers the cost of registering plus one Designee. If you would like, you can add the other three at the same time, however you do not have to. Designees can be added to your network at anytime throughout the year of your membership.

     

     

  • Can I Change My Designees Throughout The Year?

    No. Members have the opportunity to add Designees throughout the year until they reach a total of 4, however there are no deletions or changes allowed.

     
  • How Do I Move Miles With Share Miles?

    The Share Miles Program is an online program which allows the Primary network holder to move miles between their account and any of the Designees as often as they wish. Simply complete the form online to move the miles.

     

     

  • How Does The Recipient Receive The Miles?

    The miles will be automatically deposited into the member's account within 24 hours after you complete the form requesting the mileage transfer. The recipient will receive an email notification of the transfer if their email address is provided.

     

     

  • What Does Share Miles Cost?

    Share Miles costs $200 USD initially, which includes the initiation fee for one Designee in the network. Up to 3 additional Designee's can be added to the network for a charge of $100 USD per person.

     

     

  • Will The Miles I Move Expire?

    No, SkyMiles do not expire. Your miles will stay active even if you do not purchase a flight or have any other account activity — the miles currently in your account and those earned in the future are yours to keep regardless of account activity. No entanto, solicitamos que você mantenha as informações de contato que temos em nossos registros atualizadas. Reservamo-nos o direito de fechar contas sem atividade se você não responder a nossas tentativas de confirmar que sua conta ainda está ativa.

     

     

  • Quanto tempo leva para as milhas serem acumuladas para uma viagem-prêmio?

    As milhas podem ser adicionadas rapidamente a viagens-prêmio. Roundtrip Award Tickets within Asia are available for as few as 20,000 miles. In order to reach the 20,000 mile threshold faster, you can fly on Delta Air Lines or one of our many airline partners, or purchase goods or services from one of our many SkyMiles partners. Visite Ganhar milhas para uma lista completa de oportunidades para ganhar milhas.

  • Do Miles Moved In The Share Miles Program Help My Recipient Or Me Qualify For Medallion® Status? 

    No. Transferred miles do not count toward Medallion status qualification.

     

     

  • Which Credit Cards May I Use To Pay For Share Miles?

    You may use any valid American Express, Visa, MasterCard, Diners Club or JCB credit card that has a billing address in Asia Pacific. The credit card name does not have to match the name of the person transferring the miles.

     

     

  • Is The Personal Order Information I Provide Confidential?

    Yes. We strongly believe in the preservation of your privacy. The information you provide is used solely to complete the mileage transfer process and will not be shared or sold.

     

     

  • Is My Online Purchase Secure?

    Protecting your order is a priority. The Asia Share Miles experience is powered by Points.com. Delta and Points.com make every effort to protect your online order information by using Secure Sockets Layer (SSL) technology. SSL encrypts your order information to avoid the decoding of that information by anyone other than Delta and Points.com. To check the security of your connection, look at the lower right-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active.

     

     

  • If I Contact Skymiles Account Support, Can I Speed Up Moving Of The Miles?

    No. The Share Miles Program is an online program and the Service Center is not able to process transfer requests of this type.

     

     

  • If I Move Miles, Will There Be Award Seats Available?

    Award Travel seat inventory is dynamic and always changing. Delta cannot guarantee availability. Travel to prime destinations during peak periods may require unrestricted inventory which requires additional miles to secure those seats. A disponibilidade de viagem-prêmio depende do voo, data da viagem, demanda esperada pelo voo, temporada, destino e vários outros fatores.

     

     

  • Why Might I Get A "Name Mismatch" Error?

    The name you enter must exactly match the name that was originally provided to SkyMiles when the member signed up for the mileage program. To correct this, please ensure you are using the correct version of the name and check with the SkyMiles member if there is question.

     

     

Termos e condições:

With Share Miles programs, you can share the miles you've earned with family and friends with applicable fees. A valid credit card with a billing address in Asia Pacific is required. Share Miles will not count toward Elite status. To learn more about the programs, please visit Asia Share Miles. Program Terms and Conditions apply.

Todas as regras do programa SkyMiles aplicam-se à associação, milhas, ofertas, acúmulo de milhas, resgate de milhas e benefícios de viagem do programa SkyMiles. To review the rules, please visit the SkyMiles Memberguide. Taxes and fees for award travel are the responsibility of the passenger and must be paid at the time the ticket is booked. Assentos de viagem-prêmio e upgrades gratuitos são limitados e podem não estar disponíveis em todos os voos ou mercados. A Delta não é responsável por mercadorias ou serviços oferecidos por quaisquer companhias participando das promoções de milhas. Ofertas de parceiros estão sujeitas aos termos e condições de cada oferta individual. Consulte cada uma das ofertas para conhecer seus detalhes. Parceiros, benefícios e ofertas sujeitas a alterações. As ofertas não são válidas onde forem proibidas por lei. Podem ser aplicadas outras restrições.