Exit Israel Refund or Compensation Request
Indenização
In addition to a refund request for your unused ticket, you can request reimbursement for incurred expenses or monetary compensation if you've experienced any of the below trip disruptions:
- If you were involuntarily placed in a lower class of service than originally purchased
- If your flight was canceled
- If your flight was delayed more than 8 hours
- If your flight's scheduled departure moved forward more than 8 hours
- If your flight was overbooked and you were involuntarily denied boarding
Reembolso
You may request a refund for any unused portion of your ticket if you've experienced any of the below trip disruptions and you chose to receive a refund instead of an alternative flight:
- If your flight was canceled
- If your flight was delayed for more than 8 hours
- If your flight's scheduled departure moved forward more than 8 hours
- If your flight was overbooked and you were involuntarily denied boarding
Processamento da sua solicitação
Para solicitações de compensação elegíveis, depois de enviadas, analisaremos sua solicitação e atualizaremos você sobre o status. For eligible refund requests, the estimated processing times may take up to 45 days from written application and will vary depending on your method of payment:
- 7 business days for credit or debit purchases
- 20 business days for cash or check purchases
Please allow up to 2 billing cycles for your refund to be displayed on printed statements. International refund may take longer due to local banking procedures.
Observe que, se você comprou seu bilhete de um agente de viagens e sofreu uma interrupção de viagem qualificada descrita acima, entre em contato diretamente com seu agente de viagens para solicitar um reembolso ou compensação. For tickets purchased from an airline other than Delta, please contact that airline directly.
To further review your rights per Israel's Aviation Services, please access these resources:
Envie sua solicitação
If you’re ready to request a refund or compensation for a travel disruption originating in Israel, click the button below and select "Submit Feedback" to provide the necessary information about your recent trip disruption. Em seguida, analisaremos sua solicitação e atualizaremos você sobre o status.
Você está pronto para enviar feedback sobre sua recente interrupção de viagem?